Last updated: 23rd May 2018
This privacy policy sets out how Mama Bear Photography uses and protects any information that you give Mama Bear Photography when you use this website.
Mama Bear Photography is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Mama Bear Photography may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 18th March 2018.
CONSENT
How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place a booking, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent? If after you opt-in, you change your mind, you may withdrawing your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at ali@mamabearphotography.co.uk
What we collect
We may collect, but are not limited to collecting, the following information:
· name
· contact information including email address and phone number
· demographic information such as postcode, preferences and interests
· other information relevant to customer experience and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better customer experience, and in particular for the following reasons:
· Internal record keeping
· We may use the information to improve our product offerings and services
· We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided if you have signed up to receive such information
· From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, social media or mail
· We may use the information to customise the website according to your interests
All data collected is stored on password protected devices for security purposes and the only time it will be shared with any third parties is to aid your experience with Mama Bear Photography, including but not limited to:
· Delivery and postage providers to allow us to send any orders you have placed or documentation you may have requested to be sent physically rather than digitally
· Manufacturers or products and print labs in order for them to send an order directly to you if necessary/requested by you
· Law enforcement/legal requirements – we will provide data to law enforcement agencies if issued with a court order to do so
how long is data stored?
Most data collected is stored indefinitely. This is to allow us to provide a better service to you as a client in the event that you contact us again in the future. We are legally obliged to store some data for a minimum amount of time, for example sale order records, payment records etc.
Security
We are committed to ensuring that your personal information is secure. We take reasonable precautions and follow industry best practices and have in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If a material breach of any of our devices occurs we will notify any holders of data within 48 hours.
Squarespace
Our store is hosted on Squarespace, Inc. (Squarespace). They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Squarespace's data storage, databases and the general Squarespace application. They store your data on secure databases protected via a variety of industry-standard access controls. Secure passwords, SSL encryption, disk-based encryption, firewalls, and other measures are in place that helps them to protect your data. However, no company, including Squarespace, can fully eliminate security risks associated with the transmission of personal information through online transactions, and you do so at your own risk.
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
Squarespace uses third party payment processors to assist it in processing your personally identifiable payment information securely. Such third party processors’ use of your personal information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this privacy policy. Payments for our products are currently processed and managed using the third party vendor Stripe. You can read their privacy policy here.
Squarespace uses the services of Peer1 Hosting for their website and for Squarespace managed websites. Personal information hosted by or through Squarespace is subject to Peer1 Hosting’s privacy policy which may or may not contain terms as protective as this privacy policy. A copy of Peer1 Hosting’s privacy policy is available here.
For more information, you can read Squarespace's Terms of Service here or Privacy Statement here.
Links
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
Google Analytics
Our website uses Google Analytics to help us learn about who visits our site and what pages are being looked at.
Comments and User Content Posted to the Website
If you post comments or user content on the website, you should be aware that any personally identifiable information you choose to provide there may be read, collected, or used by other users of the website, as well as other third parties. We are not responsible for the information you choose to submit in these forums. We cannot guarantee that other users have not made copies of and/or will not use such information outside of the Website. We are not responsible for information you choose to post on our website.
COOKIES
Like most websites, we use small bits of data called cookies stored on users' computers to simulate a continuous connection. Cookies let us 'remember' information about your preferences and passwords and allow you to move within our Service without reintroducing yourself within a browser session. Disabling cookies does not prevent you from accessing our website, but some features of our site may be degraded.
SOCIAL MEDIA
This website provides users the opportunity to interact and post content through various social media sites including, but not limited to Facebook, Instagram, Dropbox, YouTube and Vimeo. Your interactions with such tools, and any information you provide in connection with these interactions are publicly viewable outside of the website domain. Each social media site has its own privacy policies which may be more or less protective than this Policy. If you do not wish for this information to be disclosed, then you should not use these tools. We are not responsible for information you choose to post in this forum.
Our site also includes Social Media Features, such as the Facebook button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend or delete any personal information we have about you, register a complaint or would like more information, please contact us at ali@mamabearphotography.co.uk